Shipping/Return Policy

All orders are typically shipped within 3-10 business days. Packages are shipped from within the CN. Worldwide shipping is always available. If your country is missing, please email us at to have it added.
We pack our crystals with the utmost care. As such, we cannot be responsible for items damaged, broken or delayed/lost/stolen due to USPS/FedEx/TNT/DHL/SF.International clients are responsible for any customs and import taxes that may apply. We cannot be responsible for items damaged, broken, or delayed/lost/stolen due to customs.Thank you for your understanding!
We have three main priorities when it comes to shipping:
  • Getting your crystals to you safely
  • Using friendly packing materials & reducing our Carbon Footprint
  • Saving you money
All of our shipping materials are either reused, recyclable, or biodegradable, including our bubble wrap.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be should mail your product to our company. It must also be in the original packaging.You will be responsible for paying for your own shipping costs for return. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds:
If you have not received a refund yet, first check your bank account again. Next, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. 
Depending on where you live, the time it takes for your exchanged product to reach you may vary.If you have any questions, please contact us at
···Thank you for your support and trust···

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